Shipping policy

At Alexanders on Tennyson our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver quality clothing to our customers both nationally and across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are processed for dispatch within 24 hours after the order is placed. 
• Shipping time: This refers to the time it takes for items to be shipped from our store to the destination. NZ orders are shipped by Fastway (now known as Aramex). After processing and leaving the store, items usually take between 2 and 4 days to arrive at their destination but can take longer from time to time.